Remote Invigilation or Online Proctoring

Remote Proctoring: is the technology that gives Credibility to Online Assessments.

Remote proctoring can be define as technology which aids in remote assessments. It is a feature that allows a test to be taken from any location, wherever the candidate has a computer and a high-speed internet connection. Invigilating via a combination of technologies such as monitoring software, video images prevent the candidates from indulging in any undesirable activities.

The virtual/ online proctor commonly known to us as remote proctoring, emerged as a response to the increasing online presence of candidates and learnings in remote areas.

The conventional test conducting method- booking a physical test centre, notifying candidates, invigilating the tests and then evaluating the answer sheets to ultimately declare results, is now a thing of the past. Ideas and technologies have transformed the entire process into a beautifully crafted, less cumbersome online process of proctoring.

Three Types of Remote Proctoring

• Automated advanced proctoring

• Recorded proctoring

• Live online proctoring

  • Automated advanced proctoring: the role of the proctor is limited, who does not need to invigilate the entire exam sitting in front of the screen rather the work is passed on to the soft wares, that keep a check on the activities. The automated system alerts in case of a fraud and the proctor can subsequently recheck the event and decide accordingly.
  • Recorded proctoring: as the name suggests, this form of proctoring saves the data [images & logs] for the proctor to review at later periods. This system can conduct many exams simultaneously unlike live proctoring which has a limit.
  • Automated advanced proctoring: the role of the proctor is limited, who does not need to invigilate the entire exam sitting in front of the screen rather the work is passed on to the soft wares, that keep a check on the activities. The automated system alerts in case of a fraud and the proctor can subsequently recheck the event and decide accordingly.

Features of Remote Proctoring

  • Pre-authentication– This is even before the test begins, the person needs to authenticate that he is the one who was scheduled for the assessment by using –OTP, Aadhaar/ Biometric, IP. For registration to be successful the candidate needs to pass the ID authentication procedure which involves reading the finger prints that matches the biometrics with the scan submitted in the initial registration, a facial recognition by taking the candidate’s picture and an ID proof. This completes the procedure, assuring that the person who registered is the one taking the exam.
  • Browsing tolerance– Once enabled this feature detects and ends the test for the test takers who browse away from the test window and open some additional tabs.
  • Remotely authorise and control– Validate the proctor to pause and end the test.
  • Copy paste is disabled to prevent leakage of content. Behavioural alerts- If the candidate is seen indulging in some suspicious activity, then alerts in the form of red flags are raised.
  • Report generation– This has 2 parts; one for the candidate and the other for the proctor.
  • The candidate’s reportcontains an overall summary of his/her performance with the percentile & percentage as well as a sectional summary with the percentiles and incorrect/correct attempts.
  • The proctor’s report of the candidates is 2 fold: online & offline. The online version has some more sections added to those in the candidate’s report which are- difficulty level analyses on the basis of assessment and skills. There is also a section of the detailed question-wise analysis. The recording of the live video is also present in this section. The offline version is just the downloaded version of the online report. Here instead of the video the images of the person are captured.

With cost comes quality, the more the person invests in a product the better are the features offered. Similarly, a recorded video of the entire process is a luxury item which comes at an expense, this feature provides the proctor with a recorded video of all the activities from the beginning till the test ends with red flags wherever the candidate seemed to deviate from the screen.

Now that we have a clear picture of the various feature and the jargons don’t pose much of a problem, let us understand how an online platform works in an examination.

How does Remote proctoring work?

Remote proctoring is a two-faced affair- on one side you have the candidate and on the other is the proctor. Seen as a one to many relationship, the proctor on average invigilates 5-10 candidates, distance is not an issue as long as there is a high-speed internet connection. Now once we are ready with the pre-requisites, nothing should stop us from beginning the test. So here is a quick summary of how you start your test and how it ends.

Initially, the candidate is encountered with the registration field which requires all the fields from a name, date of birth, age, gender to an institution.

Then comes the Authorization Page, where the test taker is expected to submit an ID proof and here is where the facial recognition feature gets activated. In the same place, the microphone and webcam are tested to avoid errors during the assessment.

Once the assessment begins, the webcam of the computer switches on and the candidate is ready to be proctored. The proctor can separately look at all the candidates in a grid view via webcam and can also keep a check on the tabs opened by them through another window. An image of the same has been shared below.

If any further information needs to be conveyed from or to the taker then the chat boxat the bottom corner of the window suffices the needs.

Any suspicious movement on the candidate’s side notifies the proctor through the automatic behavioural alert, who then decides the call to action.

Once the exam time ends the assessment gets submitted automatically.

Lastly, the candidate is presented with his/her result which is a comprehensive report with a question by question analysis.

In a nutshell, once the assessment begins the online platform begins to log every activity of the candidate with the proctor.

 

The factors driving Remote Proctoring

From manual invigilation to the multiple platforms. From delayed to instantaneous results. Away from the traditional pen and paper, explore the idea of remote proctoring.

The growth in e-learning and the increase in online exams provide favourable grounds for the development of new and better remote proctoring system. Many factors play a role in fuelling this demand and interpreting these factors would help you understand better the need for remote proctoring.

E-learning

MOOCS known as massive open online courses are e-learning programs which are at the disposal of anybody from anywhere. People can enrol in this online platform and equip themselves with new skills and subjects. In this age of digitalisation where distance learning is no longer about the correspondence courses, online education has spread like wildfire.

Various international universities have these open online courses which vary from short courses to masters programs. Expecting students to fly to the United States (for instance) each time they need to appear for an exam, is of course superfluous. It is not only expensive, time-consuming but also not a suitable solution for anyone. Online proctoring is the best solution which anyone could have thought about. Remote proctoring is not a substitution for campus exams but as a great solution which has changed education globally going beyond disruptive to secure assessments.

An ocean of options

Remote proctoring provides a plethora of options to choose from. Ranging from 360 degree audio and video surveillance via the web cam, the live monitoring with human proctors keeping a tab at what is happening from a remote location to video recording of the entire examination. It is up to the people what options they want to enable or disable according to the specific assessment situations.

 

The possible Use Cases of Remote Proctoring

$42 billion is what estimates the global assessment market. Internationalization of education, MOOCs, the usage of certification for online learnings has been tapped by remote invigilation.

 

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